My client's app is moving slowly

Overview 

There could be a few reasons your client's app is moving a little slower than normal. We'll explore why in this guide 

The App needs to be Updated

• Next to the Client's name on the Client Page, you'll see phone icons
• If this icon is Red, the Client needs to update their app 

The App needs to have Precise Location On 

• In the App's Settings you'll want to turn on the Precise Location 
  • View how to manage location settings on iPhone 
  • View how to manage location settings on Android 

If you have questions or would like to set up a training session, please reach out to us at customers@onestepsoftware.com or 912-455-3639