What is an Admitted Group Message and How to Activate it

The Admitted Group Message feature in One Step allows all admitted residents and staff members at a facility to communicate seamlessly through the app and software. By default, residents can directly message each other and the staff in the facility. To enable the Admitted Group Message, a staff member simply activates it in Settings > Facility and can add other staff to the conversation as needed. Next, see How to Add Someone to a Group Message

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• Enter Messages on the left hand side of the screen

• Click the Plus button on the upper left of the feature. 

• Click Activate for the facilities you want to activate the admitted group message for. 
  • Remember to click the blue i in the upper right corner of the group message to invite other staff members 
  • Only admitted clients that have signed up to use the One Step Recovery App will be able to be added to and interact with the Message feature. 

If you have questions or would like to set up a training session, please reach out to us at customers@onestepsoftware.com or 912-455-3639