How to Void a Pending Invoice

Created by One Step Support, Modified on Thu, 1 May at 5:01 PM by One Step Support

Overview

Sometimes if an invoice is incorrect it needs to be removed from the account. You can do this in just a few easy clicks! 

Watch the Video Here

  • Enter the Client Profile from the client page by clicking on the client's name in blue 
  • Enter the Payment Tab in the client profile 

Screenshot_2023-02-07_at_11.34.39_AM.png

  • Scroll to the invoice you need to void and click anywhere on it 

Screenshot_2023-02-07_at_12.59.22_PM.png

  • Click the yellow void button in the bottom left corner twice. 

Screenshot_2023-02-07_at_12.59.32_PM.png

 

 

If you have questions or would like to set up a training session, please reach out to us at customers@onestepsoftware.com or 912-455-3639

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