https://onestepsoftware-help.freshdesk.com/support/home 2026-06-28T08:02:08+00:00 always 1.0 https://onestepsoftware-help.freshdesk.com/support/solutions 2026-06-28T08:02:08+00:00 always 0.8 https://onestepsoftware-help.freshdesk.com/support/solutions/154000031740 2026-06-28T08:02:08+00:00 always 0.8 https://onestepsoftware-help.freshdesk.com/support/solutions/154000033433 2026-06-28T08:02:08+00:00 always 0.8 https://onestepsoftware-help.freshdesk.com/support/solutions/154000033434 2026-06-28T08:02:08+00:00 always 0.8 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748057 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748738 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748743 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748745 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748746 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748747 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748759 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748760 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748772 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748773 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748774 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748775 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/folders/154000748777 2026-06-28T08:02:08+00:00 always 0.64 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000223913-how-to-add-new-users 2025-04-28T14:08:55-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226263-how-to-customize-user-permissions 2025-05-01T08:40:53-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226264-preset-user-roles 2025-05-01T08:41:34-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226265-how-to-add-a-facility-to-your-account 2025-05-01T08:42:09-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226266-how-to-add-rooms-beds-to-a-facility 2025-05-01T08:42:59-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226267-how-to-manage-your-notifications 2025-05-01T08:43:47-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226268-how-to-import-client-data 2026-01-28T08:18:15-08:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226270-how-to-manage-leads-under-other- 2025-05-01T08:46:36-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226271-how-to-customize-columns-on-client-page 2025-05-01T08:49:11-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226272-how-to-admit-a-new-client 2025-05-01T08:50:19-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226273-how-to-generate-multiple-sign-up-codes-at-once 2025-05-01T08:50:55-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226275-what-is-the-icon-beside-a-client-s-name- 2025-05-01T08:51:26-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226276-video-tutorials 2025-05-01T08:53:54-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226277-how-to-generate-a-single-sign-up-code 2025-05-01T08:55:00-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226278-how-to-reset-a-client-app-password 2025-05-01T08:57:21-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226290-how-to-create-an-event 2025-05-01T13:44:39-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226291-how-to-create-a-goal 2025-05-01T13:46:26-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226292-how-to-create-a-form-request 2025-05-01T13:47:07-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226293-how-to-create-a-one-time-drug-test-request 2025-05-01T13:48:12-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226294-how-to-create-a-randomized-drug-test-request 2025-05-01T13:49:06-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226295-how-to-create-a-survey-request 2025-05-01T13:49:46-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226296-how-to-check-the-event-summary-report 2025-05-01T13:50:30-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226297-how-to-delete-a-group 2025-05-01T13:51:04-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226298-how-to-delete-an-agenda-item 2025-05-01T13:51:41-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226299-how-to-review-an-agenda-item 2025-05-01T13:52:10-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226300-what-is-a-group-and-how-to-create-one 2025-05-01T13:53:15-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226302-payment-processor-basics 2026-01-20T14:58:40-08:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226303-how-to-store-and-run-credit-card-ach-payments 2025-05-01T13:58:14-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226304-how-to-create-a-one-time-invoice 2025-05-01T13:58:45-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226305-how-to-create-a-recurring-invoice 2025-05-01T13:59:16-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226306-how-to-email-invoices-receipts 2025-05-01T13:59:47-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226307-how-to-mark-an-invoice-as-paid 2025-05-01T14:00:11-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226308-how-to-manage-partial-or-over-payments-via-available-funds- 2025-05-01T14:00:38-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226309-how-to-refund-a-payment 2025-05-01T14:01:01-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226310-how-to-stop-a-recurring-invoice 2025-05-01T14:01:25-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226311-how-to-void-a-pending-invoice 2025-05-01T14:01:54-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226312-how-to-set-up-credit-card-processing-notifications-for-a-transaction-dispute 2025-05-01T14:02:27-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226313-how-to-use-the-filters-in-the-payment-feature 2025-05-01T14:02:59-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226314-how-to-export-payment-information-from-one-step 2025-05-01T14:03:23-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226316-steps-to-set-up-chargeback-notifications-in-iq 2025-05-01T14:03:46-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226317-what-s-a-lead-form-and-how-is-it-used 2025-05-01T14:05:09-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226318-what-s-an-intake-form-and-how-is-it-used- 2025-05-01T14:05:29-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226319-what-is-an-other-form-and-how-is-it-used- 2025-05-01T14:05:49-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226320-form-building-basics 2025-05-01T14:06:18-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226321-how-to-edit-an-existing-form 2025-05-01T14:06:42-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226322-where-submitted-forms-and-forms-with-misspelled-names-are-stored 2025-05-01T14:07:06-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226323-how-surveys-work-a-summary 2025-05-01T14:07:25-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226324-how-forms-work-a-summary 2026-06-26T12:05:51-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226325-saved-for-later-forms-and-how-they-work 2025-05-01T14:08:09-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226326-where-to-view-survey-results 2025-05-01T14:17:07-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226327-clients-with-the-same-name-form-submissions 2025-05-01T14:17:31-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226328-how-to-log-a-urinalysis-result 2025-05-01T14:20:10-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226329-how-to-log-a-breathalyzer-result 2025-05-01T14:20:39-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226330-how-to-create-and-manage-a-urinalysis-preset 2025-05-01T14:21:11-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226331-where-to-view-ua-ba-results 2025-05-01T14:21:40-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226332-how-to-export-ua-ba-results 2025-05-01T14:22:04-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226371-what-is-an-admitted-group-message-and-how-to-activate-it 2025-05-02T11:29:00-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226372-how-to-add-someone-to-a-group-message 2025-05-02T11:30:17-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226373-how-to-create-a-custom-message-group 2025-05-02T11:32:10-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226374-how-to-create-a-read-only-message-group 2025-05-02T11:32:38-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226375-how-to-remove-someone-from-a-group-message 2025-05-02T11:33:04-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226376-how-to-search-through-shift-reports 2025-05-02T11:34:41-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226377-how-to-create-a-shift-report 2025-05-02T11:35:12-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226378-how-to-comment-on-a-shift-report 2025-05-02T11:35:43-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226446-how-to-edit-a-shift-report 2025-05-05T13:04:40-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226448-how-to-star-a-shift-report 2025-05-05T13:05:59-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226449-how-to-add-and-edit-medications-via-the-client-profile 2025-05-05T13:07:10-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226450-how-to-log-and-manage-medication-hand-outs-via-med-log-feature 2025-05-05T13:07:54-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226451-how-to-manage-client-app-check-ins-support-meetings-curfews 2025-05-05T13:09:27-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226452-how-to-manage-your-newsfeed 2025-05-05T13:10:00-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226453-back-of-house-client-app-overview 2025-07-08T06:22:00-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226455-how-to-manage-shared-resources 2025-05-05T13:11:40-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226456-how-to-utilize-location-mapping-via-client-app 2025-05-05T13:12:17-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226457-how-to-add-a-new-referral-source 2025-05-05T13:13:19-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226458-how-to-edit-or-delete-a-referral-source 2025-05-05T13:14:31-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226459-how-to-turn-on-location-tracking-for-android 2025-05-05T13:16:01-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226460-how-to-turn-location-tracking-on-for-iphone 2025-05-05T13:16:38-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226461-how-to-set-up-the-one-step-app 2025-05-05T13:17:35-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226462-how-to-check-into-a-location-event 2025-05-05T13:18:16-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226464-my-client-cannot-sign-up 2025-05-05T13:19:46-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226465-my-client-s-app-is-moving-slowly 2025-05-05T13:20:14-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226466-my-client-can-t-log-in 2025-05-05T13:20:49-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226467-i-cannot-see-my-client-s-location 2025-05-05T13:21:16-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226468-how-to-add-rooms-beds-to-a-facility 2025-05-05T13:22:38-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226469-how-to-discharge-a-client 2025-05-05T13:23:41-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226470-what-is-a-category-and-how-to-create-one 2025-05-05T13:25:06-07:00 always 0.512 https://onestepsoftware-help.freshdesk.com/support/solutions/articles/154000226471-how-to-add-documents-to-a-client-profile 2025-05-05T13:26:09-07:00 always 0.512